Privacy Policy
How Alset Service LLC collects, uses, and protects your information, including SMS/text messaging.
Effective date: November 4, 2026
Alset Service LLC (“Alset Services,” “we,” “us”) operates the website alsetservices.com and related phone and text messaging for our independent EV service shop at 335 Commercial Court, Venice, FL 34292. Phone: (941) 374-3704. Email: service@alsetservices.com.
Information we collect
We may collect your name, phone number, email address, vehicle information (year, make, model), service needs, preferred callback time, and messages you send us by phone, text, email, website form, or Google Business Profile messaging. If you opt in to SMS, we also store your consent record and opt-out status.
How we use information
We use your information to answer questions, provide estimates, schedule or discuss service after we open, send appointment and service-related texts or calls you requested, improve our services, and meet legal obligations. We do not sell your personal information.
SMS / text messaging
If you text our business number or otherwise opt in to receive texts from Alset Services, we may send customer-care messages such as replies to your questions, appointment or callback coordination, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. You may also email service@alsetservices.com or call (941) 374-3704.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share information with service providers who process messages or calls on our behalf (for example, our phone/SMS platform), solely to operate the service you requested, and when required by law.
Website and analytics
Our site may use standard server logs and cookies or similar technologies needed for the site to function. We do not use your SMS opt-in data for third-party advertising.
Retention
We keep customer and messaging records as long as needed for service, business records, and legal requirements, then delete or de-identify them when no longer needed.
Your choices
You can opt out of SMS anytime by replying STOP. You can request access to or deletion of personal information we hold by emailing service@alsetservices.com or calling (941) 374-3704.
Children
Our services are directed to adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy. The effective date above will change when we do. Continued use of our website or messaging after an update means you accept the revised policy.
Contact
Alset Service LLC
335 Commercial Court
Venice, FL 34292
(941) 374-3704
service@alsetservices.com
See also our Terms of Service.